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Usefulness of Mediator Training

Usefulness of Mediator Training

What’s an example of a time where you’ve used your mediation training in your work?



Full Transcript

Nothing really springs to mind because I think that one of the things you need to do as a mediator is to bring all of your experience together to the table and as I mentioned just now, the importance of your intuition telling you when things are not quite right. This is not a magical sixth sense. The intuition actually comes from the unconscious process and mediator experience and in a sense I think whenever you’re coming to do something, you’re actually bringing the totality of what you have done in the past to it. That is the only way to do it actually.


For me, I think the most important thing is in many ways to respect the integrity of the parties you’re dealing with. That you may find what they are doing or what they think very different from how you might approach it or how others might approach it. But you have to respect that that is their point of view to which they are entitled and you would work with it. Does that… I think obviously the principles of independence, impartiality. I don’t like the term neutrality which… because human beings are never neutral, there’s always stuff going on, if you’re aware of it or not.

About the mediator

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Andrew Acland specialises in designing and facilitating stakeholder dialogue and consultation processes in complex, multi-party, multi-issue contexts, often with environmental and social sustainability dimensions. Andrew began his working life as a political analyst specialising in East-West relations and arms control. In 1985, while working on the staff of the then Archbishop of Canterbury, he acted as assistant to the Archbishop’s envoy, T... View Mediator