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Cultural Differences

Cultural Differences

How do cultural differences contribute to the conflict resolution process in your experience?



Full Transcript

I suppose the basis of that is the more cultural difference you have, and not simply between ethnicities or religions or faith or whatever, but the cultural difference between a small organization or a large organization between a government department and a pressure group or between a large commercial business and a local community group, those are also cultural differences.


People make assumptions that everybody works the way that they do. The only way to get past this really, is to slow down and to make sure that when people say things, that it is heard by others in way which it is intended. And if you think there is something which is arising from a cultural difference, you slow down and you explore it and you make sure that there is a real understanding of what people are really saying. An understanding about what is said. It’s a sad sort of fun.


About the mediator

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Andrew Acland specialises in designing and facilitating stakeholder dialogue and consultation processes in complex, multi-party, multi-issue contexts, often with environmental and social sustainability dimensions. Andrew began his working life as a political analyst specialising in East-West relations and arms control. In 1985, while working on the staff of the then Archbishop of Canterbury, he acted as assistant to the Archbishop’s envoy, T... View Mediator