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The Future of Rechtwijzer

The Future of Rechtwijzer

How do you hope Rechtwijzer will develop in the future?



Full Transcript

I have dreams. I see that because the application is designed following the behaviour of people and not following legal rules, building from the assumption that the behaviour of people is universally stable, more or less, the application is scalable.


We have designed it now, for divorce in the Netherlands, we are preparing a Rechtwijzer 2.0 platform for landlord/tenant issues in the Netherlands. We see that it’s the same phasing that happens in these disputes as happens in divorce. Of course, the issues are different. The information that you have to provide is different. But the general flow of the process is the same.


So, we can use the technology, we can adapt the content. Then, basically we reach quite some economies of scale by scaling it up to a next issue. I mentioned that we also scale up internationally, because we see the behaviour and the needs of people who want to get a divorce in British Columbia are very similar to the needs and behaviour of people who want to get a divorce in the Netherlands. So, again, we can re-use the technology and the general process flow.


We will add different content, because that’s where the legal specificities are reflected, in the text. But text is typically something that you can change rather easily in an application. In this way, we can implement the Rechtwijzer also in British Columbia. I think we can do it in England, I think we can do it in Singapore, Finland, and many other countries probably. So, that’s where I think this application can go.


Now. There’s another side to this because what this does is this allows organisations or government agencies working for Access to Justice to really co-operate on an international scale. We always have thought that the national laws, the differences there, prevented real co-operation. But I think with applications like these, we can work towards international standards for procedures. The procedure now might not be as much about a book with rules of civil procedure, but maybe it’s more something of an application. That’s basically what the procedure can be with applications like these.


So, there are huge economies of scale, there are huge opportunities to develop the best practices, or evidence-based elements for the application. I also see that what we do with the Rechtwijzer 2.0 platform is if there is an implementation of the platform abroad, we will always continue to user-test it, and we might learn lessons in British Columbia that will result in improvements and new features that will also work for the Netherlands. So, it’s really possible to combine forces, not only when it comes to providing an effective dispute resolution platform, but also to maintain it and to continuously improve it.

About the mediator

Jin Ho Verdonschot Profile Pic

Jin Ho combines expertise from dispute system design, access to justice, UX/UI design, and (online) dispute resolution. He helps courts and other justice sector organisations to update and innovate their procedures and justice processes. For the past 8 years, he has been utilising technology to build better user interfaces for the justice system. Jin Ho initiated, designed and implemented several IT based justice applications in both the ... View Mediator