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The IMI Surveys

The IMI Surveys

What kinds of questions do you ask about mediation in the International Mediation Institute surveys?



Full Transcript

Well, again, if we go back on the IMI website and look at Shaping the Future, we’ll probably start with some of those questions and then scrub them down, because we learned that some of them weren’t very artfully worded, so some of the information wasn’t as prominent.


Things like, When do you use mediation? What types of cases do you use it in? What other types of dispute resolution do you look for? What do you look for from providers? What should providers be offering to users? Is ADR even helpful? Those are some of the contexts. It will expand, again, based on how the questions are framed and continued.

About the mediator

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Deborah Masucci is currently Chair and Board Member of the International Mediation Institute (IMI) and was former Chair of the American Bar Association’s (ABA) Dispute Resolution Section with over 9,000 members worldwide. She is a Board member for Access ADR. She is a member of the International Arbitration Club of New York. She also serves as a full time arbitrator and mediator. Deborah was recruited to AIG in 2003 to establish its Office o... View Mediator