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Glasses on Book

A Rounded Education For Mediators


By: Charlie Irvine

Videos: 14

Length: 43 minutes

Should we really be let loose to mediate after completing a 40 hour mediation training course? Don’t get me wrong I think there is a lot of value to gain from a good mediation course that teaches proc…

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Communication Art

A Thousand Mediations A Month


By: Jo Holland

Videos: 12

Length: 52 minutes

I know what you’re thinking; impossible! I can’t even meet my goal of one mediation a month let alone a thousand. Let Jo show you the way. In this interview Jo explains how she’s turning her vis…

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A flexible Mediation Style

A Versatile Mediator Toolset


By: Lee Jay Berman

Videos: 8

Length: 35 minutes

Have you ever wanted to tell a party in mediation exactly what you think they should do but held back because you felt it wasn’t your place to do so? Besides doing so would have compromised your imp…

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Authentic Mediation Skills

An ‘Authentic’ Approach to Mediation


By: Ashok Panikkar

Videos: 5

Length: 33 minutes

We’re told to be ourselves when mediating, we know it’s important to bring our authenticity into the mediation room yet the pressure of getting everything right, appearing competent, having all th…

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Clock on Table

Avoiding Impasse in Mediation


By: Lee Jay Berman

Videos: 12

Length: 48 minutes

When you’re struggling to make any progress in a mediation is it because the parties have reached an impasse, the inevitable crossroads in any mediation, or is it because you haven’t prepared effe…

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Mike Talbot Profile Pic

Mike began his career researching the use of new technology in the workplace. At British Telecom’s research labs he worked on using voice control to work computers, and co-authored a book on the subject. He became interested in the use of computer speech technology for people with disabilities, es…

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Phil Hesketh Profile Pic

Phil trained as a Civil & Commercial Mediator with the ADR Group in 2006 and became a full time mediator in 2008.

Since then he’s mediated a wide range of disputes including catastrophic injury claims, will disputes, commercial contracts, boundary disputes to name a few.

He is a former s…

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Ron Pizzo Profile Pic

I can honestly say that my interest in dispute resolution has been a life long pursuit, thanks in large part to my mother’s influence. My Italian mother is an incredibly ruthless and shrewd negotiator. In Chinese martial arts there is a saying that if you want to learn, invest in loss: and I inve…

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Shannon Salter Profile Pic

Shannon Salter is the Chair of the Civil Resolution Tribunal and has a longstanding commitment to access to justice, particularly in the context of administrative tribunals.

An active provider of pro bono legal advice and representation through her career, Shannon is also adjunct professor of adm…

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Kalowski Profile Pic

Joanna has been working with groups as a mediator for over 20years in highly sensitive inter-racial and political settings all over the world. In 2001 she became chairman of LEADR, Australia’s largest non for profit dispute resolution organisation and in 2006 became a visiting fellow at LEADR. She…

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