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Andrew Acland


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Andrew Acland specialises in designing and facilitating stakeholder dialogue and consultation processes in complex, multi-party, multi-issue contexts, often with environmental and social sustainability dimensions.

Andrew began his working life as a political analyst specialising in East-West relations and arms control. In 1985, while working on the staff of the then Archbishop of Canterbury, he acted as assistant to the Archbishop’s envoy, Terry Waite, during a mission to negotiate the release of British hostages in Libya. He subsequently worked for a Swiss intermediary organisation in South Africa.

In 1990 Acland’s first book, A Sudden Outbreak of Common Sense: Managing Conflict through Mediation (Century Business 1990) was published while he was ADR Group’s first Director of Mediation. Following a semester as a Visiting Professor at the Institute for Conflict Analysis and Resolution (ICAR) at George Mason University in the United States, Acland began his freelance career, working nationally and internationally with businesses, government, non-governmental and civil society organisations to design and facilitate dialogue on many controversial issues, such as the transport of nuclear waste, decommissioning of offshore installations, industrial development in environmentally sensitive areas, climate change, corporate social responsibility and many others.

He has also advised many private and public sector organisations on their public dialogue strategies, and as a founder director of Dialogue by Design he pioneered the use of the internet for public consultation. Currently he is also a Dialogue and Engagement Specialist for Sciencewise, advising government departments on public dialogue around controversial science and technology and External Examiner for the Partnership Brokers Association, which trains third parties to broker partnerships between different organisations to deliver educational and healthcare partnerships in many countries.

Andrew’s experience as a negotiation and facilitation trainer is also extensive. He developed and ran many of The Environment Council’s pioneering courses on facilitation and consensus working, and in-house training on political negotiation for the Foreign and Commonwealth Office from 1993-2002. He has also run customised training courses for government departments, local authorities, companies and other organisations.


A Sudden Outbreak of Common Sense: Managing Conflict through Mediation (Random Century Business, 1990)

Alternative Dispute Resolution (College of Estate Management, 1992)

Consensus–building: reaching agreement in complex situations (Environment Council 1992).

Making the Most of Mediation: A User’s Guide (IDR Europe Ltd, 1993)

Researching Practitioner Skills in Conflict Resolution: Neuro–Linguistic Programming and Micro Decision–Making (Institute for Conflict Analysis and Resolution, George Mason University, 1994)

Resolving Disputes Without Going to Court (Random Century 1995)

Perfect People Skills (Random Century 1997 and 2003)

Guidelines for Stakeholder Dialogue (for corporate client, 1998)

Dialogue by Design Handbook of Public & Stakeholder Engagement (Dialogue by Design 2007)

Religion and Conflict Resolution in Conflict & Reconciliation (ed. John Bowker, Key Publishing, Toronto 2008)

Designing and Delivering Public Engagement with Science in The Road Ahead ed. Jack Stilgoe (Department for Business, Innovation and Skills, London 2009)

Everywhere We Aren’t in The Choreography of Resolution: Conflict, Movement and Neuroscience (eds. Acland, LeBaron & MacLeod, American Bar Association 2013)