

Elizabeth Birch
Length: 5 minutes
An Interesting Mediation Case
Learn Mediation, Mediation Techniques and SkillsWhat is a particularly interesting mediation you've been involved in?... read more


Lee Jay Berman
Length: 4 minutes
Overcoming Impasse in Mediation
Learn Mediation, Mediation Techniques and SkillsWhat else can a mediator do to overcome impasse?... read more


Sheila Heen
Length: 3 minutes
Techniques for Dealing with Unexpressed Emotions
Learn Mediation, Mediation Techniques and SkillsWhat techniques can mediators use to address the problems caused by unexpressed emotions?... read more


Nathalie Al-Zyoud
Length: 1 minute
A ‘Technical’ Mediator
Learn Mediation, Mediation Techniques and SkillsWhat do you mean when you describe yourself as a ‘technical’ mediator?... read more


Sabine Walsh
Length: 3 minutes
Cross-Border Mediation Skills
International Mediation, Learn MediationWhat other skills do you use that are specific to cross-border mediation cases?... read more


David Richbell
Length: 2 minutes
Building Trust with Parties
Learn Mediation, Mediation Techniques and SkillsHow does an effective mediator build a trusting relationship with the parties?... read more


Ken Cloke
Length: 8 minutes
Language and Mediation
Learn Mediation, Mediation Theory and ProcessWhy should mediators study language?... read more


Ken Cloke
Length: 4 minutes
Narratives in Mediation
Learn Mediation, Narrative MediationHow does the drama triangle narrative apply to mediation?... read more


Andrew Fraley
Length: 3 minutes
Thoughts on Evaluative Mediation
Evaluative Mediation, Learn MediationWhat is your view on evaluative mediation?... read more