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What is Online Dispute Resolution?

What is Online Dispute Resolution?

Define Online Dispute Resolution, or ODR.



Full Transcript

I think most basically, Online Dispute Resolution is dispute resolution that’s supported, facilitated, or helped by the use of technology.

About the mediator

Ethan Ktash Profile Pic

Professor Ethan Katsh is Director of the National Center for Technology and Dispute Resolution and Professor Emeritus of Legal Studies at the University of Massachusetts Amherst. During the current year, he is a Research Affiliate at Harvard Law School’s Berkman Center for Internet and Society Professor Katsh is widely recognized as the founder of the field of online dispute resolution (ODR). Along with Janet Rifkin, he conducted the eBay Pi... View Mediator