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Theory in Mediation Training

Theory in Mediation Training

How can theory help improve the mediation training process?



Full Transcript

That’s right. Our training is relational, basically. We’re talking about how to get people relating better. I could write a theory on a piece of paper that big for you


It’s about doing that well. It’s about instilling certain qualities and an attitude in the mediator. It’s about understanding how to put yourself into people’s frame of reference. It’s about having an advanced level of empathy so that we can actually see the world through the eyes of the disputing parties. That’s what it’s about.


For me there’s a lot of theory there that we have to put it into a small space. So you can’t necessarily do it in a 40-hour course. So a lot of the consultative support that we offer and supervision and case supervision and mentoring, it’s about dripping that theory in over a long period.


Helping people to try and take the theory and put that into practice. As you do their cases, and as they are engaged in a sort of continual process of development. Helped by the supervision, but mostly helped by them actually carrying out cases. So yeah, our challenge is to get a lot of theory into a small space.

About the mediator

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Mike began his career researching the use of new technology in the workplace. At British Telecom’s research labs he worked on using voice control to work computers, and co-authored a book on the subject. He became interested in the use of computer speech technology for people with disabilities, especially looking at using technology to help speech-impaired people to communicate better. Communication then became something of a theme for Mike, wh... View Mediator